Friday, February 5, 2016

Navigating the Ever-Changing Fundamentals of Marketing

The fundamentals of marketing are always going to be the same, but with the landscape changing at the speed of technology, what matters most is how one activates the fundamentals. Smart marketers know that they need to get ahead of the trends and anticipate the next big things, or else be devoured by their competitors.

Transparency is an important tool of marketing. Consumers are going to continue to exert power and influence. The idea of radical transparency is something that few brands are taking advantage of now, and most brands fight it. The best brands aren’t necessarily those with the best stories, or sort of made up fictional stories, but those that give an accurate and real time picture of what they are doing in the interest of the consumer.

Chief Marketing Officers are actually Chief Simplifier Officers. Most companies have arranged themselves in endless vertical silos - by geography, product, or function that hamper them when it comes to working more closely and with the free flow of ideas. To optimize consumer and customer engagements, CMOs should put silo busting on top of their agenda and begin to think holistically about the company’s overall value proposition, integrating messages and insights across business units, geographies, and functional groups.

There is a growing need for marketing technologists. Too many companies think in terms of digital marketing. Instead, they should be thinking in terms of marketing in a digital world. The best marketer in a digital world would be the marketing technologists, people with heavy digital DNA and technology acumen. They should be integrated seamlessly with the marketing groups and play an important role in how marketing strategies are developed and applied.

Agility marketing is for winners. Social media produced a different, more elusive consumer with short-term thinking. Marketers are now chasing their daily meanderings in “likes”, “shares”, “tweets”, click-through rates, and ever more immediate metrics. However, the best marketers should have more consumer data, capable of faster adaption, shorter lead times, and real-time marketing.

Marketing should be about personalization. The world is more connected because of technology, but marketing is becoming more regionalized, localized, and even more individualized, as consumers resist standardization and cookie-cutter templates. Personalization is not a trend. It is a marketing tsunami that should transform how we think about and how we manage global brands.

Internal Communications are a must. Businesses should put a strong focus on internal communications as a marketing asset. If there is poor communication, it’s difficult to engage employees to become brand ambassadors.  By implementing a strong internal communications process, employees will feel engaged and will want to live the brand and better share the vision and strategy of the company. 

There will be previous trends to ignore, present trends to tackle, and future trends to watch because everyone is looking for the next big thing.  While keeping an eye on the future is crucial, sometimes it’s easy to get so caught up gazing into the crystal ball that we lose touch with the timeless fundamentals.

Listening to your customers is a marketing fundamental that will never go out of style. Neither will remarkable content.  Make sure you take the following steps when developing a marketing campaign.

1.       Know Your Target
2.       Educate on Your Benefits
3.       Craft A Strong Call to Action
4.       Measure, Monitor, Log, Report and Learn

Now that you've put in the work and you are ready to push your campaign live be sure to measure and monitor the progress. Learn from your efforts, it will come in handy for each campaign that follows.

What were the results? Did they meet expectations? If so, why? If not, why? Know the answers to these questions, understand the answers, identify how you can make a campaign better, identify what worked. Log these answers, analyze the data and work to make each subsequent campaign better.

Marketing is a fundamental part of business.  A comprehensive and strategic branding and marketing plan is a fundamental part of a successful business.  If you are wondering whether the marketing tactics you are currently employing are working for your business, then they’re not.  But, we can help!

SK Consulting prides itself on providing strategic marketing and branding techniques for businesses in need.  We keep up with the latest marketing trends so that you don’t have to.  If you or your business are in need of marketing or branding assistance, contact us today.  www.stonekingconsulting.com  

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