Tuesday, June 19, 2018

Attention Non-Profits! Your Board Should Be Marketing’s Best Friend!


Marketing your non-profit can be challenging.  With limited resources, a competitive landscape and a top priority on fundraising – marketing your organization’s story effectively can, at times, seem impossible.  But, think outside of the proverbial box.  Look at new ways to get people engaged and build awareness. 

While there are many different ways to market and advertise your organization – try using something you already have.  Get your board involved!

Your board of directors know a lot about your organization, have a solid stake in its future success, and likely already have a passion for the mission and purpose you serve. Who better to help spread the word? Who better to help build your audience and engage others?

Get them active in your marketing initiative and you’ll be pleasantly surprised at the results!  How?



Innovative Ways To Get Your Board Engaged

Social Media Shares. Invite your board members to actively share information about your organization on their own social media networks. Create events such as volunteer days, agency tours, etc. and ask your board members to invite those in their online networks. Share content — including articles, pictures, and updates — about your agency online and ask your directors to share as well.

Introduce the Executive Director. Having the board introduce the ED to influential friends, business owners and other connections could help fill agency needs.  Don’t always think just in terms of fundraising, but in sharing the message, or potentially recruiting volunteers and future board members.

Volunteer at fund-raising or friend-raising events. Your board of directors can do more than just help plan or attend an event. Give them a specific role — reaching out to and introducing attendees, and sharing more information about the organization and how people can get involved. However, not every board member will be comfortable with this role.

Sign thank-you cards or place thank-you phone calls to donors. The more you can get your board involved in fundraising-related tasks — and especially more involved with donors — the better the success. A one-on-one connection between a donor and board member can reinforce the mission and passion both individuals have for the organization. Nonprofit marketing isn’t just about getting the word out to new people, but also about continuing to strengthen existing relationships.

Share their why.  Each board member can write a brief personal testimony for the website or other materials describing why they are committed to the agency.  What inspires your board members will likely inspire others. These stories can be a powerful to share your mission and purpose and build awareness of your organization.

Donate a unique auction item. Everyone knows someone who knows someone who has resources. Ask if they have a vacation home, an interesting trip, or special experience to donate. You may be able to identify items that your attendees would really enjoy, and potentially couldn’t find elsewhere. This will help create buzz around your auction and/or event and help raise awareness and donations.

Initiate Corporate Partnership opportunities. Depending on the business they work for, there may be opportunities for joint efforts with nonprofit marketing and/or building awareness. Perhaps their company could sponsor a volunteer day, mention your organization at a large corporate event, or even become a corporate donor.

Invite friends on agency tour or to a special event. Experiencing your organization — and especially the results — will go a long way towards getting someone new involved. Telling someone what you’re doing is good, but showing them leaves a much more lasting impression. At the end of the visit, ask the individual for their input and feedback. Find out if there is a way to get them involved — perhaps as a volunteer at an upcoming event, or helping out once at your agency. Many donors and strong supporters begin their relationship with an agency as a volunteer.

Host Success Celebrations. Using their home or social club, plan a small gathering of staff, volunteers, and friends, to celebrate a recent accomplishment. It could be a milestone you’ve hit in terms of donations, or the launch of a new initiative or service. Clarify that the primary purpose is to congratulate your team on their efforts - not to acquire donations. Your board members will be more comfortable inviting new people to the event if they know the goal is to share success, not solicit donations.

Ask for new ideas. Ahead of your next meeting send an email out to your board and tell them you will be discussing possible new ways to build awareness. Have them come up with their own ideas and bring these to your next meeting. Discuss them as a group and get feedback from others. If your board is involved in the creation and delivery of a new initiative they will work harder to make sure it’s a success.

While donations and fundraising may be the life-blood of your organization, building awareness is critical for creating the relationships you need to make this happen. Your board of directors may be some of the most passionate individuals in your agency — in addition to your staff and volunteers. Arm them with the story and trust them enough to engage others.  After all, your board can and should be your best brand and marketing ambassadors!

Need help engaging your board?  Contact the experts at SK Consulting.  We have decades of experience working with non-profit organizations, their staff, their board and their constituents.  We’d be honored to help!

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