Showing posts with label #BrandTrust. Show all posts
Showing posts with label #BrandTrust. Show all posts

Wednesday, October 30, 2019

Your Personal Brand Determines Your Success


Personal branding is more than just a 30-second elevator pitch used to introduce yourself. While it is important to quickly and concisely explain who you are and what you can bring to the table, personal branding goes much deeper than that; it is a vital key to small businesses and entrepreneur success.


What Is Branding?
The definition of brand has evolved over time. Today, when most businesses talk about their brand, they are referring to the thoughts, ideas and feelings people associate with it and the image they are trying to convey to their target audience. Brand marketing is a way companies promote their products and services in order to attain the desired perception, distancing themselves from the competition and creating a bond with their customers.

What Is Personal Branding?
Just as a business’ brand is a representation of the company’s image as others see it, personal branding is the way others see you. It is what sets you apart from the world – what makes you uniquely you.

Why Personal Branding Is Important
As small business owners and entrepreneurs, your personal brand can be the strongest marketing tool you have. It can get your foot in the door with potential clients and help you establish a reputable standing in your industry.

1. Your business is tied to your name.
When it comes to new businesses, your name can be more valuable than the business itself. Who would you rather do business with: the company whose owner is constantly missing deadlines or the owner who goes above and beyond to deliver what is promised and then some? By having a strong, positive personal brand, you set your business up for success.

2. It answers why someone wants to work with you.
Being transparent with your views and opinions helps potential clients easily decide if they can envision working with you. If clients establish that their values are aligned with what your name represents, they will feel confident in their decision to work with your company. Your brand is also a way to show what you know and what you are passionate about.

3. It sets you apart from competitors.
By taking the time to define your personal brand, you’ll stand out from competitors. Even if you offer similar products or services, your personal branding can highlight what makes you different (or better) than anyone else. Ask yourself what makes you unique and build on that.

How To Build Your Brand
Everyone has a name. While your name is how your brand is identified, building the reputation to go with it requires time and hard work.

1. Define who you are.
What are the top three things you want people to know about you?  What are the top three things you want people to know about your business?  Take a look at where the two meet and start building your brand there.  Essentially, what do you believe in, stand for and excel in?  By being true to who you are and owning your strengths and weaknesses you build trust.

2. Speak up and share your knowledge.
Once you know who you are, the next step is sharing what you know. Don’t be afraid to speak up and offer your experiences and insights to your audience. By being open to answering questions, you will start to build yourself and your brand as an authority figure people will look to for answers.

Do not be closed off to people who have different opinions and views than your own. Remaining open to feedback can help you increase your knowledge of the topics being discussed.

3. Get your words out there.
Another way to share your knowledge and build your authority is by writing articles and participating in interviews. As you build your coverage and are quoted in more articles, your brand’s credibility will also increase. Blogs are a great tool to share your knowledge with the world in written form. What makes them even better is that writing with keywords in mind has the added benefit of making it easier for potential clients to find you through SEO.

4. Get connected online.
As you build your personal brand, make sure your message is consistent across all platforms. By keeping your message and information uniform it will be easier for people to find and follow you. When was the last time you searched for your name online? Do you remember what came up in the results? You need to be aware of how you look online so you can make sure what you want people to see is what is out there. It is a continual process of monitoring and improving.

5. Never stop learning
The world is constantly and swiftly changing and evolving. Stay on top of the latest trends and new technologies for your industry to increase your personal brand authority. If you are not striving to move forward, you’re sinking in place.

6. Share the conversation.
Follow the 80/20 rule.

While you want everyone to know who you are and what you are about, it shouldn’t always be about you. In social settings, do you only talk about yourself? If you do, people probably don’t stick around!

The same principle should be applied to your personal branding efforts.
  • 80 percent of your content should engage with your followers through material that is not related to yourself or your business. Ask questions, show interest in others and be genuine in your contact.
  • 20 percent should be self-promotional, informing individuals about your brand and any promotions or updates you may have.
By sharing the conversation with others, you open up the floor to engaging and interesting topics, meeting new people and creating a positive environment for people to follow.

If you are struggling to develop a personal brand that is clear, concise and consistent, contact the experts at SK Consulting.  From concept to creation to implementation – we’re there with you every step of the way!

Monday, October 22, 2018

Everything and Everyone Has a Brand!


Brands are part of our everyday lives.  They are everywhere.

Many people immediately think of products and services when we think of brands. But places, religions, people and even ideas can and should be branded. What’s the value?  See for yourself.

Link the Thinking and Feeling
Think of products and services like Apple, Nike, Google, etc. – love them or hate them, you know exactly what you will get from them. Brands that move from a noun to a verb and are part of the everyday language, have pretty much reached the holy grail of branding. Skype your family. Photoshop that picture, and just Google it!

How does a brand become a great brand? And how does a great brand stand the test of time?

Great brands connect, resonate and then spread like wild fire. Great brands connect our thinking and our feeling. When you connect thinking and feeling, you get someone’s attention and you keep their interest with the promise of something great. You offer something valuable beyond just your product or service. You don’t just differentiate, you make a difference. And by making a difference, you evoke emotions.

When a customer feels like they belong to something, they implicitly trust it.

Building Trust
Trust is not something that just happens. It takes consistency and time to build. You trust your bank with your money.  You continue to invest there because they have a) branded themselves in a way that resonates with you and b) proven their worth and validated your trust in them. 
Trust gives everyone reassurance.

If you think about it, trust starts within us. Our senses have been developed over time to inform us of goodness, beauty, excitement, risk, danger, etc. We trust our senses unconditionally because consistently, they’ve been our beacons in life and we continuously learn from them. From influences in our environments, past experiences, and from stories from other people we trust.

Trust in people has been built over time with regard to the expertise and competence they bring. We blindly trust them (think about doctors) with our lives due to the inherit trust that lies in their capability. We trust them because what they are promising we can depend on and rely on. They create value to us.

Trust = Reliability + Desirability x Experiences

Our world has changed drastically and continues to change at a rapid pace. The people (your customers) are now making the decisions. They are empowered and demanding. Whatever they experience in their personal life becomes the standard and they expect it in ALL aspects of their lives.

ADDING VALUE
To tap into this empowered and knowledgeable market, TRUST remains the foundation. The essence of trust is when people find value from you or the services you provide. As a business, you need to deliver value beyond your product or service. All of us make our decisions based on the maximum value being received.

The value received can be objective (ie. better sound, faster connectivity, quicker payment, lower price, etc).  But, it can also be subjective (ie. ethical standards of the company, the social issues that the company support and I also personally value, embracing diversity, etc).

Value is a key factor in brand development and is derived from all the interactions people have with your company and product/service. At every touch point. That is even before they sign up or purchase your product, and definitely after. The value you create needs to be a way of life.

When you truly offer value, you have an outside-in approach as a business. You build relevant and valued experiences to your customers’ needs.

Make a difference
People and consumers have different needs and will find value in different solutions. People want to belong and connect to other people and organizations that share their values. If you try to be everything to everyone, you will end up being nothing to no one. Be unique and don’t just be different – make a difference.

Connect to Belong
The power of connecting between an organization and consumers results in a two-way understanding and long-term relationship. When you truly connect, you connect on an emotional level because of your shared values and belonging.

You connect on an emotional level by once again applying a human-centered, outside-in approach. One way to do this is through storytelling. We all love a story. When your brand is a story, it will help you stand out from the cluttered world we live in, it will help you to be differentiated, and it will help you to be remembered.

Your brand will be defined by what people, your customers AND your employees think and feel about you. Unlock and cultivate the value you offer and keep building on the trust you earned.

This is how you become memorable in a noisy and ever-changing world.  If you need help building a great brand that stands the test of time, contact the experts at SK Consulting.  From concept to creation to implementation, we’re there with you every step of the way!

Thursday, June 29, 2017

You Can’t Build a Brand Without TRUST

Building trust online is a gradual process. No matter what industry your business is a part of, trust is always a prerequisite. In fact, the importance of building trust online cannot be emphasized enough if you want your business to be a success. It can be the one factor that differentiates you from your closest competitor.



There are several ways to build trust in the online world. While some ways are more conscious, other elements impact people without them realizing its significance in the moment. For example, a prospective customer might go online to know the review of your product. However, if he reads in the reviews that the product of your competitor has better features than your product, it will more than likely affect his buying decision.

A decade ago, brands built trust by relying on their customers’ word of mouth. One satisfied customer would tell another potential customer about his user experience and that person would tell a third individual. However, in the online world, brands need to focus on building visibility if they want to establish a relationship of trust with their customers. When online users are repeatedly exposed to your brand's name and start viewing it as a reputable source of information, they are likely to make a purchase from you when the time is right for them since the trust is already in place.

Trust isn't something that you're entitled to. It has to be cultivated over a period of time. If you know how to reach out to your consumers intelligently and thoughtfully, you won't have a difficult time establishing trust. Trust is the main reason why branding is so important to all organizations. Brand awareness usually translates into trust, which converts into sales.

Today, brand awareness is built through social media, your website, emailers, and so much more. Brands need to understand that not every user experience is going to be a pleasant one. So when dissatisfied customers reach out to them on the above mentioned channels, they need to provide excellent customer service to keep the trust sustained.

People are more likely to recommend a brand they trust to their close family and friends. In the digital age, one doesn't need to call their loved ones to recommend a brand they love. A simple re-tweet or comment on Facebook can spread the word of your positive interaction with a customer to your followers as well as their friends. When people see that a user trusts you, they are bound to give your brand a try. Since trust is so important to customers, it should be important for brands by default.

Asking your users for online reviews, for example, can generate some negative feedback that might not be a thorough reflection of your brand. However, if your online reviews are a mix of positive as well as negative feedback, customers will appreciate the fact that the reviews aren't paid, which builds trust in the long run.

Trust is one aspect of your business that can rake in a lot of money if you build it correctly. Take the time and efforts to develop an honest connection with your audience and see how it positively affects your brand in the years to come.


If your business is struggling with the trust factor, contact SK Consulting today!  We can help you build on your strengths and develop the right messaging to reach your target audience.